ALORA VISIBILITY SERVICE AGREEMENT

This Service Agreement (“Agreement”) is entered into between Alora Visibility, a brand operating under The Alora Collective (dba: Alora Visibility) (“Provider,” “we,” “us,” “our”), and the purchasing entity or individual (“Client,” “you,” “your”).

By purchasing the AI & Search Visibility Sprint, Client agrees to the terms outlined below.

SERVICES PROVIDED

Provider agrees to deliver the AI & Search Visibility Sprint, a fixed-scope, productized marketing service designed to improve Client’s discoverability across search engines and AI-powered discovery tools.

The Sprint includes the following deliverables only:

  • A visibility audit covering search presence and AI discoverability gaps

  • Optimization recommendations for up to five (5) existing web pages

  • Messaging and structural guidance to improve clarity, authority, and discoverability

  • AI discoverability and structured content recommendations

  • An authority signal kit, including content prompts and placement guidance

  • A 90-day visibility roadmap outlining prioritized next steps

All services are delivered digitally. No additional services are included unless explicitly stated in writing by Provider.

SERVICE TIMELINE

The standard delivery timeline is twenty-one (21) calendar days beginning after:

  • Full payment is received, and

  • Client submits all required onboarding information and access

Delays caused by Client, including late intake submission or missing access, pause the timeline accordingly.

SCOPE LIMITATIONS

This Agreement is intentionally limited in scope.

The following are not included in the Sprint:

  • Content writing or blog creation

  • Ongoing SEO or monthly retainers

  • Paid advertising management

  • Social media management

  • Website development or coding

  • Link building

  • Ongoing consulting or strategy calls

  • Implementation beyond guidance and recommendations

Any request outside the defined scope will require a separate agreement.

CLIENT RESPONSIBILITIES

Client agrees to:

  • Provide accurate and complete information during onboarding

  • Grant timely access to relevant platforms, websites, or tools

  • Respond to requests for clarification within a reasonable timeframe

Provider is not responsible for delays or reduced effectiveness caused by incomplete or inaccurate information.

FEES AND PAYMENT

The fee for the AI & Search Visibility Sprint is paid in full at the time of purchase.

All payments are non-refundable once work has begun.

No payment plans, discounts, or refunds are offered unless explicitly stated in writing.

NO GUARANTEES

Provider does not guarantee:

  • Specific rankings

  • Traffic increases

  • Revenue outcomes

  • Lead volume

  • AI tool inclusion or citation

Search visibility and AI discoverability depend on multiple external factors outside Provider’s control. Provider guarantees only the delivery of the agreed-upon services and materials.

INTELLECTUAL PROPERTY

Upon full payment, Client receives a non-exclusive, non-transferable license to use the deliverables internally for their business.

Provider retains ownership of all proprietary methodologies, frameworks, templates, and processes used to produce the deliverables.

Client may not resell, redistribute, or claim ownership of Provider’s proprietary materials.

CONFIDENTIALITY

Both parties agree to keep confidential any non-public business information shared during the engagement.

Provider may reference anonymized outcomes or generalized results for marketing purposes unless Client submits a written request to opt out.

TERMINATION

Due to the fixed-scope nature of this service:

  • Client may not terminate once work has begun

  • Provider reserves the right to terminate the Agreement if Client becomes unresponsive for fourteen (14) consecutive days

In the event of termination due to Client inactivity, no refund will be issued.

LIMITATION OF LIABILITY

Provider’s total liability under this Agreement shall not exceed the total amount paid by Client.

Provider is not liable for indirect, incidental, or consequential damages, including lost revenue or business interruption.

INDEPENDENT CONTRACTOR

Provider is an independent contractor. Nothing in this Agreement creates a partnership, joint venture, or employment relationship.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between the parties and supersedes all prior discussions or understandings.

Any modifications must be made in writing and signed by both parties.

ACCEPTANCE

By purchasing the AI & Search Visibility Sprint, Client acknowledges that they have read, understood, and agreed to this Service Agreement.